IT HELP DESK
- Provide IT technical support to the College s faculty, staff and students
- Resolve support service requests via telephone, email, walk-in or via remote desktop control
- performs installations, deskside support and maintenance of computer hardware
and software (highlited part would not come off -_-)
- Log all requests for support using electronic ticketing systems and resolve all requests to full closure.
- Must have A+ Certification
- Possess at least 2+ years of experience working in a Microsoft AD environment
- Experience installing and configuring hardware/software is preferred.
- Experience with Apple computers is a plus!
If interested, please email updated resume to email@example.com