CLIENT ENGAGEMENT ( ENTRY LEVEL )
Tired of working retail? Have good attention to detail & CSR Skills? Can t find a position that works with your schedule?
Then this company is a great fit for you! Casual work environment, no sales, and full benefits after 60 days!
Shifts Available: 9am-5pm / 10am-6pm / 11am-7pm / 12pm-8pm
Use your positive attitude, & amazing customer service skills to make a positive impact on your customers day, while gaining valuable work experience.
Customer Service Rep responsibilities include:
Review consumer reports for discrepancies and provide information regarding the report to resolve their questions or concerns
Accurately document and update customer records in the computer system
Remain calm and helpful even when dealing with upset customers
Multi-task: Handle administrative tasks while helping create appointments, handle calls, and other special projects as assigned by your management team
80% inbound calls, 20% outbound calls for data gathering
Is be upbeat and willing to learn
Has 1-2 years of Office or Customer Service experience
Excellent communication skills, phone presence, and politeness is required
Send resume to Katie at email@example.com
*If this position is not a good fit for you feel free to share this link, thanks!